Customer Reviews
Outstanding and exceptionally Awesome Service! My Service Advisor Kim was spectacular and extremely professional. Superb customer service!
We started with an online inquiry for a Telluride and Tricia was quick to respond and so helpful. When we pulled up to Kia, The Car Doctor caught our eye right away with that gold stethoscope! He greeted us with a smile and made our car buying process unforgettable! We could not have asked for a better experience! We really appreciate everything! Thank you 🙂
We started with an online inquiry for a Telluride and Tricia was quick to respond and so helpful. When we pulled up to Kia, The Car Doctor caught our eye right away with that gold stethoscope! He greeted us with a smile and made our car buying process unforgettable! We could not have asked for a better experience! We really appreciate everything! Thank you 🙂
The people was very nice and the service was the estimated time.
Eric Robinson, my sales consultant, did an amazing job, helped me from start to finish, and even called me the next day to see if I had any questions with my new EV6. I would give him 10 stars if I could. 🙂
Carriage Kia and especially my sales consultant, Eric Robinson, were, amazing. I came for a test drive and what I thought was their demo vehicle. In fact, I ended up driving the car that I drove home this evening. Eric was amazing from start to finish. Have a give him 10 Stars if I could.
Great service good waiting area, Eric in service took care of me and went to a different city to pick up a part for me 🙏🏽 Thanks Eric for a great experience
I went just to see what they had, but Tev was very professional in the way he spoke and interact with me. Three days later I went again for same reason to compare what they in stock with another dealer , I met Eric same reception. I was impressed with the stress free process. Needless to say that I purchased a KIA SONRENTO from them. Pretty happy with my purchase.
Excellent staff.
I purchased a Toyota Camry from Carriage yesterday. Although getting a new vehicle was about the last thing I wanted to do, Chandler and Zach made the whole process simple and engaging. They both went above and beyond to make themselves available to accommodate any requests I had as well as to answer any questions or concerns. I would highly recommend this dealership if you value quality customer service and transparency in a car buying experience.
Jonathan did everything right. Tried to get me the best deal and payment possible too. Dealer fees were reasonable. Like everywhere else right now supply is limited but I am really happy with me new car so far.
My biggest worry about going to a dealership was “what if they try to rip me off?” I did all the research looking up videos on what I needed to do to prevent this, I thought for sure they would try to upsell me and push me into something I didn’t want. Boy was I wrong!!! Salesman Eric Robinson was a stand up professional. He wasn’t pushy and bent over backwards to make us feel welcome and got us into a wonderful family vehicle which is what we were looking for. He listened to our needs and was ...
Chris and we he whole staff were great. We caught them close to their closing time, and they were patient and attentive. We came away with a great car for a great price.
Super friendly, very fair, nice repair shop. I would return again for another vehicle.
Chris Willett, Service Advisor, has always taken great care of me. I highly recommend him. Service department is top notch and professional. Everyone is courteous and friendly, even on a busy day!
Good place, good people, bought 2 cars there and had a good experience both times
wonderful car buying experience at Carraige Kia. Low stress, positive energy!
Eric was nothing short of amazing. He heard what we wanted and needed and was able to make it happen. Service was quick, he was kind and personable. Highly recommend Carriage Kia of Woodstock.
Everyone was very polite and friendly. Eric was great! Probably the best car buying experience I’ve ever had.
Joe was great, he was informative and easy to work with. My wife felt the same way. Andy Whitener
AMAZING customer service! I would like to thank the following staff for being professional, friendly and helpful.... Mary & Eric (the BEST service advisors) George and Logan in (parts ) Bailey and Corion shuttle service Kim in customer Service. Special thanks to Eric in service and George in parts for going over and above!!!
Great services miss Kim kept me posted great service she deserves a star. Good job!
Took care of all my needs and mad sure I left satisfied.
Eric was very helpful and we had a good time cutting up with each other. Very nice people who will do what they can to get you where you want to be.
Service was especially fast today. Christopher Wil was great and even had my car pulled around right out front.
Eric was a very nice person and wanted to make our buying experience a pleasant one. He was very knowledgeable and kind.
The service advisor Chris was awesome! The service was above and beyond!!! 10 stars
Bought my vehicle from here and have done all my maintenance here. The staff is always friendly. Mary in the service department is always professional, personable and overall courteous to the point she addresses you by name on all your visits. On this instance Chris was very friendly and personable and well.
Carriage Kia exceeded our expectations. We deal with Mary for customer service. She is incredible. Cannot thank her enough. We had a major project over there and they were able to the work done way faster than Estimated. Every time I go in there customer service management everyone is extremely nice and professional. The place is always spotless and clean. So thank you so much carriage Kia
Easiest car purchase ever
Great service every time I go get my car serviced, they are always professional. They always wash your car after service also which is a nice touch.
Eric was kind, courteous and willing to work to my parameters that made the experience easy and unforgettable to finding my new car. He gave me many options and explored various types of cars until we found the right one. Keeping a smile the entire time, his personality was easy to gel with and make the experience more than just about numbers, but about matching what I wanted to what was best for me.
An excellent dealership with a great atmosphere and very helpful people. I came knowing I had to get a car to replace my current and the team made it a very easy and enjoyable process. They were readily available to ask questions and walk through all the necessary features of my new car!
The service was great very helpful and polite. The service to my vehicle was done very quickly
We are loving our new Kia, and Eric Robinson was the best in helping us meet our needs! Would highly recommend to family and friends!
Amazing people. Michael Owenby was friendly, knowledgeable, and laid back. He had us in the office and was patient with my questions and crazy. He made me feel confident in my choices and final decision. Go see him!!!
Eric Robinson was a wonderful sales rep. He was very friendly and enthusiastic. Also, love my new Kia Carnival!
This "nervous Nellie" first time car buyer was very happy with my expierence at carriage kia of Woodstock and most of all the wonderful salesman, Adam Marcus who took the time and managed to keep me calm enough to get thru an expierence that has always terrified me! Buying a new car! They were so nice. I like my new ride! Thanks Adam! See ya in 13 months for an upgrade maybe!
Chris at service was great! Very helpful and gave accurate expectations from start to finish.
This was the nicest dealership I have been in. Everyone was friendly and knowledgeable about the cars.
Very efficient. Great waiting area and they had me out very quickly. All the things you want from a service dept. just an oil change and tire rotation
On the way to the dealership I prayed I would have a better experience than the day before at another car dealership. My wife and I pulled up Sunday at opening hours and although extremely hot outside, we were greeted by the "Car Doctor". "Happy Sunday" were the first words we heard with a friendly smile. Eric was well versed and adapted to my needs during the car buying experience! He wasn't pushy, aggressive, and overall the Happiest, Friendliest, and Experienced Car Sales Rep I've dealt with in many years. My experience with Mark ...
Amazing job at this business! Service advisors are friendly and parts is amazing! Spectacular management
Very nice and efficient staff in service.
Very pleasant atmosphere and courteous service.
Awesome service came in for maintenance and left with a new car. Wow definitely going to be coming back
Justin and Preston were nice, honest, and helpful with explaining all of the features of the vehicle we purchased. They were both up front with the cost of the vehicle, and did not have to run credit to come up with the numbers like many dealerships try to. We did not feel pressured to buy anything while we were there. Finally, they had a play area for children, which I have never seen a dealership take into consideration before.
Keven was efficient and proactive. Took care of every problem addressed and provided solutions with ease. Highly recommend doing business here with Keven.
KIA EV6 was recalled. It was a software upgrade. I got there at 09:45 for my 10:00 AM appointment. Was out of there at 10:30AM. They even washed my car. Thanks guys. Good job.
Fast and comfortable. Came for an oil change and was out in an hour. The lobby is nice and has dedicated work stations to plug into. Got my work done and forgot about the time.
I loved the experience. Tev Communicated very well and made it a smooth & understanding process as a first time car buyer. Overall I give the place 5/5. Everyone was very nice and welcoming. Definitely plan on continuing service here.
I love Carriage Kia of Woodstock. I have Been going to this facility since they opened. Every person I have dealt with has been kind and helpful. They go out of your way to do it they can for you and your vehicle. I highly recommend them.
Each person at Carriage Kia of Woodstock lives and breathes Customer Focus! I always feel well taken care of without feeling pressured into anything extra! And I love my “Cherry” (2020 Soul in Cherry Black)! Fabulous dealership!!!
Johnathan was very professional and helped us secure 2 new cars. Financing was smooth and easy and we got a great rate on both cars. I highly recommend Carriage Kia of Woodstock. Mark Strobel
I absolutely love this Kia. Every single person I talk to is kind and courteous. They always try to help in any way they can. I have been coming here since it opened and still my favorite.
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